PAYMENT- SHIPPING-RETURNS

PAYMENT METHODS

1. Payment by credit / debit card
We accept credit cards, Visa and Mastercard. Transations on our e-shop are protected by the highest online security systems which guarantee a safe transaction environment.

2. Payment by bank account deposit
You can transfer the purchase amount to the following bank account:
NATIONAL BANK of Greece (ETHNGRAA)
BANK ACCOUNT:19240226027
IBAN : GR4201101920000019240226027
BENEFICIARY: EIRINI VARYMPOPI DIMOSTHENOUS

Shipping costs

GREECE
Standard cost: 5 EUROS
For orders over 100 euros, shipping is free of charge.
The items the user orders on the e-shop Chrisonima.gr are shipped to the user via courier ACS Courier.

Order Processing Time
Delivery time is estimated to take 1-5 working days after the date the customer’s order has been shipped,as long as the product is available.
For products that are ordered although there is no immediate availability, delivery time is modified accordingly after direct communication with the shop at the phone number +30 210 4614391, +30 6973833625.

RETURN POLICY
You have the right to return the product within 10 days from the moment you received it, free of charge and ask for its replacement.
It is essential that you return the product in its initial condition initial package and without any signs of use or damage.Products that are returned without an outer package that can the protect the actual item box and the product itself will not be accepted by our company and will be returned to the customer.
You should include the receipt as well.

All replacements are carried out according to the current price.

Greece
In case you choose to replace the item with another product you can contact our experienced team in order to place a new order. You should return the product with the same courrier company on our expenses and we will send your new order as soon as we receive the product, again free of charge.

Right to withdrawing- Refund

A refund is possible in the following cases:
Τhe product should be in its initial package and condition it was received by the customer ( at the moment it was received by the customer). It is essential that it is not damaged or faulty.
Products that are sent without outer package that can protect the official item box and the product itself wil not be accepted by our company and will be returned to the customer. will not be accepted by our company and will be returned to the customer.

The product should be accompanied by the receipt the customer received at the time of the delivery.
The refund will be carried out within 14 days with bank deposit at the bank account given by the customer.
(collaborating bank: NATIONAL BANK OF GREECE - ETHNGRAA).

The customer is charged with the return delivery cost, 5€ for Greece.
Note that for items on discount refund or change of product is not accepted.

Product guarantee
All products of Chrisonima.gr are Chrisonima.gr είναι 100% authentic.
We collaborate exclusively with the original greek dealerships and companies and all our products are accompanied with a genuiness label.
Their packages are also genuine, the original packaging of the manufacture companies.